Individuals and families
PIBB understands the needs of expatriates and their dependants living and working in China.
We are committed to helping individuals purchase international health insurance products that are reliable, innovative and fully compliant with local regulation.
Moreover, we are committed to offering superior services to make you life easier and save time:

• Management of all aspects of the insurance application – from initial enrollment to premium collection
• Insurance Renewal Service: our client service team will contact you at least one month before expiration to proactively suggest best options available for you at renewal
• Emergency assistance: our team will guide you to identify the best suited medical provider depending on your needs. We will help you arrange your hospital stay. We will work with your insurer to minimize paperwork for you.
• Claim Assistance: we offer complete claim processing services from receiving the initial claim or inquiry to paying the claim.
• Direct Billing Services: in order to offer you cashless health care services, we constantly add direct-billing agreements with the best healthcare providers in China and neighboring countries.